Get your rug Rug Rehab clean!
Our 12 Step Program
Rug Rehab is a full service professional rug cleaning facility. We are experienced in all rug cleaning problems and situations. We clean wool, silk, cotton rugs from around the world and synthetic rugs and everything in between.
Our Services
Clean, Protect, & Repair
We take pride in our work and are happy to help you keep your rugs looking and smelling their best. Our professional rug washing service will ensure your rugs will get the most thorough clean ever, and will look, feel and smell their best.
Pre-Inspection & Dusting
There's a lot to be done before your rug is even cleaned. Every rug gets a thorough pre-inspection. We look at the fiber, construction, condition, stability of dyes, soils, odors, and insect damage. We look for any damage and worn areas. This is how we determine the best method of rug cleaning and any other services it may need. Then your rug is thoroughly dusted to remove the dry soil buried between the fibers. We have multiple ways of dusting that we can use, depending on your rug's needs.
Cleaning & deodorizing
Every rug gets an individualized rug washing service plan depending on it's needs. We email you an order approval with an explanation and pricing for you to approve before we start anything. We will gladly answer any questions you may have.
Protect & Prevent
We have several add on services in addition to our rug washing service to protect and prolong the life of your rug; including fiber conditioners, fiber protector, and protection against moth infestations. Talk to us about any concerns you may have and we can discuss all of your options.
Repair
Whether it is split rows in your braided rug or a worn side cord on your handwoven rug, we offer a variety of in house repairs.
Pet Odors
Not all smelly areas are visible, we clean the interior part of the rug, not just the surface, to get to the source. Whether it is pet body odor from body oils or urine, or something else stinky, our guaranteed odor removal process will leave your rugs clean, fresh, and sanitary.
Pest Problems
If you have any concerns about a moth infestation, please call ahead and let us know before you bring your rugs in. You need more than just our rug washing service. We have a safe, green moth treatment, safe for all fibers. We also have a post-treatment that will prevent infestations. A must if you will be storing your rugs for any length of time.
For your home
We want you to get your rugs home safely and know how to best take care of them at home.
Pick up & delivery
Rug Rehab offers FREE pick-up and delivery within Ames and Nevada on any order totaling more than $250.00. Call for pricing outside of those areas. Call for an appointment for pick up, and deliveries are scheduled once the rug is ready. You may pick-up or drop off rugs to our shop Monday-Thursday 8-5, and Fridays 8-4.
Custom Cut Rug Pad
Rug Rehab provides custom cut rug padding for your rugs. Having a quality pad under your rugs helps extend their life, keeps the rug in place to prevent slipping and falling and helps protect the floors under the rug by filtering away tracked-on gritty soil. Having top of the line rug pad is the best thing you can do to extend the life expectancy of your area rug.
Home spot treatment
Don't use just any over the counter spot treatment on your rugs! Stop in for a bottle of WOOLZYME to use in between professional rug cleanings. WOOLZYME is a ready-to-use, effective spot remover that is designed to be safe for use on wool and other specialty fibers. WOOLZYME neutralizes pet urine and odor, and leaves your rugs smelling fresh and clean. Watch our how to videos to see how to clean up spots at home. Pick up a 32oz bottle of WOOLZYME from us today for only $24.95!
what you should know before you hire a rug cleaner
buyer beware
Rug cleaning is very different from carpet cleaning.
Before you trust a rug cleaner with your rugs, there are some things you should know.
Avoid the less than $2 per square foot companies. And there should be different rates based on the fiber, a silk rug cleaning should not cost the same as a synthetic rug cleaning. There is a lot more cost involved in cleaning rugs than in cleaning carpet. From the amount of time spent on the rug, to the chemistry, training, education, knowledge and expertise, and even the cost of insurance, it costs considerably more to clean rugs. If the cleaning is cheap, there are corners being cut. Whether it is the quality of work, and/or the safety of your rug, something is missing.
All rug cleaners should offer a fiber protector specifically designed for wool, silk, or one of the many other popular fibers for rugs. It is not the same as carpet protector.
Have them explain their cleaning methods. They should have multiple options/methods of cleaning based on the needs of the rug.
Ask if they will dust your rug. It is important that you start with removing the dry soil from a rug before you wet clean it. They should have more than one way to dust a rug, again, the construction and condition of rugs vary widely, and it is not a one size fits all process.
Ask if they are WoolSafe approved and certified by the IICRC. We are a wool safe provider and are certified. We are trained, experienced, and tested in our knowledge and abilities.
Don't let them clean your rugs in your home. Rugs should NOT be cleaned in the home. A true, well trained rug cleaner will have a facility to properly clean rugs. Rugs should not be cleaned with a truckmount like your carpet.
Can you get a tour of their facility? When you put your rugs into someone's care, you should feel comfortable with where they are going.
About Us
family owned and operated since 1971
Rug Rehab is a division of Steamway Craftsmen Cleaning & Restoration Services. We are a multi-generational family business that is passionate about our industry and our award winning attention to detail service.
50 Years of experience in Professional Cleaning
With 50 years of experience in the professional cleaning industry cleaning carpet, upholstery, rugs, and other textiles, we have seen (and cleaned) it all. You can have confidence that we are the go-to experts for all of your rug care needs.
